Randolph Hardware has created this security and privacy statement in order to document and communicate its commitment to doing business with the highest ethical standards and appropriate internal controls.
We respect your privacy. Information you entrust to Randolph Hardware will be handled with the greatest care, and Randolph Hardware will not use information in ways to which you have not consented or is not required by law.
Links to Other Sites – This site contains a number of links to other sites. Randolph Hardware is not responsible for the security or privacy practices of these sites, the products or services offered by these sites, or the content appearing at these sites. Randolph Hardware does not endorse any of the products or services marketed at these other sites.
WEBSITE INFORMATION GATHERING
Randolph Hardware recognizes the importance of keeping the information we collect about you confidential. We always take great care to protect what you entrust to us. Randolph Hardware is committed to protecting the privacy of visitors to our website.
Personal Information Gathering – We do not automatically collect personally identifiable information (PII) about our website visitors. We may record the Internet Protocol (IP) address of the computer you are using, the browser software used, the operating systems used, and the websites from which our visitors link directly to our site. We aggregate and use this information to determine how many visitors we have to different pages on our website, to detect and correct systems problems, and to improve the usability of our website. This information is not connected to individual names or personal identities.
Explicit Information Gathering – You can examine our entire website without providing any information whatsoever. Our website’s request-for-more-information form requires users to give us contact information. This information is used to provide information to those who inquire about our products and services. This information is also used to get in touch with customers when necessary.
Personal Information Usage – When you disclose personal information to us that is where it stays. The only exception involves disclosure to the government according to normal business practice, for instance for the collection of taxes, and according to the orders of a court, for example responding to a subpoena or search warrant. We do not sell, rent, trade, lend, or otherwise transfer such personal information to affiliates, subsidiaries, sister companies, holding companies, parent companies, strategic partners, or any other organization.
Precautions for Children – Randolph Hardware does not attempt to collect personal information from children, and we do not provide services to children. The Randolph Hardware website is not directed to children under age 18, and we do not knowingly collect personal information from children under age 18. If a child sends personal information to us, and this information can be identified as originating from a child, the information will be deleted. We cannot always determine which information originates with a user that is a child. We do not maintain databases about children.
EMAIL LIST PRIVACY
Opt-in Email Lists – We use email lists that we have assembled from people who have indicated they want additional information about our services. Additionally, we use email lists that are comprised of people who have requested additional information about services similar to those Randolph Hardware provides.
Personal Contacts: Randolph Hardware personnel occasionally give presentations at local events, may contribute to an article or newsletter, and participate in similar types of group and individual communications. We often receive business cards as well as requests for additional information or help with risk related issues. When we receive requests for information or help in person, from our website from information volunteered by our website visitors, or from events from people indicating they want more information about our type of services, we will place these individuals on our contact list.
Third Party Product Distribution – We use Do It Best to distribute our rewards program.
Emails List Privacy – With the above exception, Randolph Hardware does not sell, rent or share our email lists with any other third parties. We do not link our email lists to any other databases. We do not store email or individual information on our web server. All personally identifiable information is stored on servers behind our firewall.
THIRD PARTY ADVERTISING
Third Party Ads – Certain pages of our website may contain advertisements from third parties not affiliated with Randolph Hardware. These advertisements may collect your IP address if you click on the ads. Otherwise they do not collect personal information.
Security Measures – Our site is protected with a variety of security measures such as change of control procedures, passwords, and physical access controls. We also employ a variety of other mechanisms to ensure that data you provide is not lost, misused, or altered inappropriately. These controls include data confidentiality policies and regular database backups.
Encryption Policy – Please be aware that the information you send to us in the information request form or in an email message will not be encrypted. Do not send any confidential information within clear text forms or email messages. If you want to give us confidential information, please call us at the number given at the bottom of the web page.
Storage of Personally Identifiable Information (PII) – We do not store any personally identifiable information on our web server.
Accountability – Information security personnel ensure the security of the information we process and store.
Policies and Procedures – Randolph Hardware has internal policies and procedures to limit access to your information to only those who have a business need to view it.
Sending Confidential Information – Website visitors must not use this site to submit confidential information to Randolph Hardware. To arrange for delivery of highly sensitive information, contact Randolph Hardware by calling the number at the bottom of the web page to communicate any confidential information.
YOUR PERSONAL INFORMATION
Access to Personal Information – We make every effort to keep our records accurate. We will make appropriate changes when you notify us. If you want to view, update, or delete the information we have about you in our database, please call us at the number listed at the bottom of our web page and let us know. We will follow procedures to verify your identity before providing this information to further protect your privacy.
Product Information – If you would like to receive information regarding our services or publications, please fill out our information request form.
Privacy Policies – If you have a question about our privacy practices, please fill out our information request form.
Email Lists – If you are currently on our email list and wish to be removed, please send an e-mail to info@Randolphhardware.com.
This policy helps address the requirements of the following regulations and standards:
OECD Fair Information Principles
FTC Online Privacy Principles – US Federal Trade Commission
COPPA – Children’s On-line Privacy Protection Act
ISO 27002: 13.1.4 Date Protection and Privacy of Personal Information
Health Care: HIPAA Privacy – Final Rule, HITECH Act
Financial Services: GLBA Act, Title V – Privacy